ConsultCable.com ("we," "our," or "us") aims to provide the best internet and cellular services to our customers. This Refund Policy explains our policy regarding cancellations and refunds for services purchased through our platform.
1. Cancellation Policy
- Customers may request a cancellation within 3 days of purchase, subject to the terms of the service provider.
- Cancellation requests must be submitted via email at support@consultcable.com or by phone at [Your Contact Number].
- Certain services may have contractual obligations that affect cancellation eligibility.
2. Refund Eligibility
Refunds are available under the following conditions:
- Service was not activated due to a provider issue.
- A duplicate charge was processed due to a system error.
- Refund requests are submitted within [X] days of the original transaction.
Refunds are not available for:
- Partially used services.
- Customer-initiated cancellations after service activation.
- Situations where the service provider does not allow refunds.
3. Refund Process
- Approved refunds will be processed within 7-10 business days to the original payment method.
- Customers will receive an email confirmation upon successful refund processing.
- If a refund is delayed beyond 10 days, please contact our support team.
4. Contact Us
For refund-related inquiries, contact us at:
📧 Email: support@consultcable.com
📞 Phone: (888) 510-9394